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Ticket Resolved

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✓  RESOLVED
Your request #4821 is solved

Hi Sam,

Good news: CSV exports are working again on your account. Here’s a quick summary of what we found and fixed.

SUBJECT
Invoices won’t export

SOLVED BY
Priya Shah

TIME TO FIX
2 h 14 min

WHAT WE DID

  • Found a date filter that was quietly excluding last month’s invoices.

  • Reset the filter and re-ran your export. All 128 invoices are included.

  • Added a note to your account so this can’t happen again after updates.

Still not right? Just reply to this email and your ticket reopens automatically.

How did we do?  👍 Great   ·   👎 Not great

Thanks for your patience,
Priya Shah
Customer Support, Brightside

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