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Emoji Satisfaction Survey

A CSAT check-in from the agent who helped, with a five-face scale from Awful to Great that customers rate in one click.

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SupportCSATSurvey

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Priya Shah
Customer Support, Brightside

Hi Sam, how did we do?

You chatted with me yesterday about exporting invoices to CSV. How would you rate the help you got?

😠
Awful

🙁
Poor

😐
Okay

🙂
Good

😍
Great

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